T & C's

Terms & Conditions




Booking & Cancelations

Bookings can be made by phone, text, email etc. Please note that bookings are not secured unless full details/confirmation is given.

On average we require 3-4 weeks notice for appointments. This increases during busy times, such as summer and Christmas.

We require a minimum of 24 hours notice to cancel or change an appointment, this is in order to refill it. Shorter notice or no show will be charged full price of appointment.


If you are running late for your appointment we ask that you call/text asap to see if we can still accommodate the appointment. Generally speaking we can not allow more than a few minutes. After this the appointment will have to be rescheduled. Full charge will apply.


         Health Issues

We endevour to take the best care possible of your dog throughout the grooming process. However Little Paws cannot be liable for any pre-existing conditions or problems found throughout the grooming, it is the responsibility of the owner to inform us of any skin allergies or medical conditions before the groom.

Although accidents are rare, there is always a risk when dealing with animals and sharp equipment. We are very experienced, however difficult/matted dogs increase risks. In the unlikely event of injury or illness, we will of course inform you. Usually these are very minor, but be assured if needed, veterinary care will be sought.



It is the responsibility of the owner to ensure that vaccinations, aswell as flea and tick prevention treatment is up to date. Any dog found with fleas, will be refused and a charge will incur.



Additional Needs

If you feel your dog may be particularly difficult, please tell us at the time of booking. The more information we have in advance means the better we can deal with the dog. This may mean, extra staff, muzzling, or a private appointment.


On occasion we may take a photo of your dog for our website or social media. If you do not wish for us to do so please inform us.



 We will give you general feedback after each groom, if you have any queries please ask at this time. If you are dissatisfied with any aspect of your dogs groom, please let us know before you leave. As we can deal with this immediately, but may not be able to at a later stage.




We accept cash and card payments, as well as Revolut and PayPal.


Preperation on the day of a groom


Most importantly please allow your dog to go to the toilet before their grooming, usually its best not to feed them directly before the time of grooming.

There is no need to wash your dog before we groom him/her, in fact a lot of the time its best not to!

We do ask that the dog is presented to us dry, on some occasions (depending on coat) we may not be able to groom a wet dog.

For salon grooming please feel free to call us for directions if lost, to ensure you dont miss your appointment time.

There is plenty of parking available.